Custom Design Proofs, non-refundable deposit

Custom Design Proofs, non-refundable deposit

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This is a non-refundable deposit for design proofs for custom requests. Should you decide to have the design made, the deposit amount will be credited to the finished piece upon purchase. Once your deposit is paid, we will contact you in a few weeks to discuss the design. The deposit covers the initial discussion/proofing of the design. Changes can be made at any point during the design process, however this may affect the cost of the piece. Once you approve the design, it will be made, final pics will be sent to you, and the final balance will be calculated. Unfortunately we can’t know the exact price until a piece is finished, because any changes requested may require different materials, etc. After final payment, we ship your custom-made goodie to you! 🥳

This is *very* exciting for us. 😆 We look forward to working with you!!! 😺😺😺

Please note: Custom designs are subject to availability. We can only do about 2 per month. Preliminary details will have been discussed beforehand via phone, text, email, dm, or similar. If you haven't already discussed your custom design with us, please contact us using one of those methods. And if we really love your idea/custom piece, we reserve the right to reuse the design. 💖

If you are unsure if you would like a custom request, here is more info.

Margay B has designed and made hundreds of suncatchers and jewelry pieces. We started in 2013. Back then, we worked with thread and leather, but always loved gemstone. Nowadays, we work in lots of high quality gemstone and crystal, in a mixture of precious metal and brass and copper. 

People regularly contact us to make custom designs. If that's you: THANK YOU SOOOO MUCH!!! 🥺🙏 The design process involves trial and error, planning, imagining, drawing, and starting over. Even a seemingly simple request "Can you make one of those, but in all blue beads?" can take hours to pull and sort the beads, or it can require a special order from a supplier. More adventurous design requests can take days! All that happens before we send out a preliminary design for approval, and we usually make a couple adjustments after showing you the initial proofs.

We appreciate your support during that critical stage of the design process!!! We want you to be happy with the finished result! You bring the ideas; we bring the tools, a huge inventory of materials, know-how, and years of experience guiding our customers through this process.

Thanks so much for checking us out! We hope to hear from you!!!

- Micah & Tiff